Frequently Asked Questions

Cash For Keys is an online rent payment platform that allows landlords to collect rent electronically and tenants to pay rent securely online. It's designed to be simple, secure, and affordable for both parties.

While Zelle and Venmo are great for personal payments, Cash For Keys is specifically designed for rent collection. We provide features like payment tracking, digital lease storage, automated reminders, and detailed reporting that personal payment apps don't offer.

No, Cash For Keys is entirely web-based. You can access it from any device with a web browser - computer, tablet, or smartphone. No app download required.

For landlords: $3 per transaction for residential properties, $2 per transaction for storage facilities. Commercial properties get custom pricing.

For tenants: Always 100% free. No hidden fees.

No. There are no monthly fees, no setup fees, and no hidden charges. You only pay the per-transaction fee when you receive a payment.

We believe tenants shouldn't have to pay extra just to pay their rent. The landlord benefits from faster, more reliable payments and better tracking, so they cover the small transaction fee.

Sign up for a free account, add your properties, and invite your tenants via email. The whole process takes about 5 minutes. Your tenants will receive an email invitation to create their accounts.

You'll receive an instant email notification when a tenant submits a payment. Funds are typically deposited into your bank account within 1-3 business days via ACH transfer.

Yes! You can add unlimited properties to your account. Each property can have multiple units, and you can track payments for all of them from a single dashboard.

Your landlord will send you an email invitation. Click the link to create your free account, add your bank account for ACH payments, and you're ready to pay. Each month, log in, confirm the amount, and pay in seconds.

Yes, you can set up autopay to automatically pay your rent on your preferred date each month. You'll still receive confirmation emails for each payment.

Your single tenant account can be linked to multiple properties if you have more than one landlord using Cash For Keys. All your payment history is tracked in one place.

Yes. We use 256-bit SSL encryption, are PCI DSS compliant, and never store your full bank account numbers. Your data is protected with the same security measures used by major banks.

Never. We never sell your personal or financial information to third parties. We only collect the data necessary to process your payments and provide our services.

If a payment fails or there's an issue, both the landlord and tenant are notified immediately. Our support team is available to help resolve any payment issues.